You have the right to cancel your order within 14 days of receipt without giving any reason, provided the seal is intact.

• If the seal is broken, the order is final and can no longer be returned.
• If you exercise your right of withdrawal, you have an additional 14 days after cancellation to return the product.
• You will then receive a full refund of the purchase amount, including shipping costs. The return shipping costs to the online store are your responsibility. Please check your carrier's website for exact rates.

To exercise your right of withdrawal, please contact us at help@trustedchems.com. We will refund the amount owed within 14 days of your return notification, provided the product is received in good condition. The product must be returned complete, with all included accessories, and, if possible, in its original condition and packaging.

Exception for perishable products: Products with a limited shelf life purchased through this online store cannot be returned. The right of withdrawal does not apply to these products, and the sale is final after successful payment.